![]() ![]() ![]() Your devices and data are always protected, even if they’re lost or stolen. In addition, Google Workspace’s SLA guarantees 99.9% uptime in each calendar month.Įnterprise-level Security - Manage accounts, devices, and security access with Endpoint Management. Reliability - Documents and files are saved automatically, without having to name them first, saving users loads of headaches and frustration over lost work. Simplicity - Google promises and delivers ease of use over fancy design, allowing your agents to work productively with less frustration. Preserve the important data that you need for as long as you need it. Intuitive Data Management - Google Workspace offers smooth, seamless migration of data between devices and servers with Vault, Google Backup, and Sync. ![]() Users don’t even need an internet connection much of the time.Įasy Admin - The Google Workspace admin console makes it easy for IT administrators and managers to monitor user activity and productivity as well as identify and mitigate potential security threats and approve trusted apps. There are many excellent reasons for your organization to choose Google Workspace:Ģ4/7 Accessibility - A critical consideration in our work from anywhere, at anytime environment. Google Workspace + Your Customer Service Tools = Memorable Customer Service Why Google Workspace is the best office suite for customer-centric companies.Phone and video communication software - Dialpad Customer Relationship Management (CRM) software - Copper Top 7 Customer Service Tools You Can Integrate with Google Workspace.Why Google Workspace is the best office suite for customer-centric companies.This post will give customer service managers and heads of companies using Google Workspace a comprehensive guide to understanding the best customer service tools to invest in.īut before that, let’s look at why Google Workspace is the right office suite for your business. Deciding among them can seem overwhelming.īut if you know the key functions at which your customer service support team must excel at, it’s easier to choose the best tools to help. There are innumerable tools to choose from. No matter your organization’s size or industry, if you want to provide impeccable customer service, your team needs the right tools for the job.Īnd if you’re running on Google Workspace (formerly G Suite),you’ll want to be sure that the tools you use not only give your reps the resources they need to help customers quickly and efficiently, but also integrate seamlessly with your current tech stack. ![]()
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